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GENERAL CONDITIONS
The request for availability isn't binding and doesn't act as a
contract neither for the client nor for Hotel Relais La Cappuccina & Spa.
The booking request represents an order form and therefore
binding for the client but not binding for Hotel Relais La Cappuccina & Spa, on whose part remains free not to accept the booking.
The booking confirmation of Hotel Relais La Cappuccina & Spa sent to the client is binding for both parties and establishes
the drawing up of the booking contract with options.
If a deposit is requested, the
client must send these within the indicated time period to the direction of
Hotel Relais La Cappuccina & Spa in order that the options are cleared and the booking is
definitely confirmed.
At which point Hotel Relais La Cappuccina & Spa promises to send the client a confirmation e-mail.
The total booking must be confirmed by fax or by e-mail accepting the cancellation
conditions of the establishment concerned.
TERMS AND CONDITIONS
DEPOSIT
- 50% of the total stay to confirm
- Balance 5 days of arrival or departure
NOTES:
- Pets: Small pets allowed on request
CANCELLATION POLICY
- Up to 3 days before arrival: no penalty
- Less than 3 days: 80% of stay
- Less than 1 day or no show: 100% of the stay.
PAYMENT
CREDIT TRANSFER
Advance payments can be made by credit transfer, in EURO, to the following bank account:
BANK: Banca di Monteriggioni di Credito Cooperativo Agenzia di Poggibonsi
ABI: 8673
CAB: 71940
C/C: 331667
CIN: G
IBAN: IT13 G086 7371 9400 0300 0331 667
SWIFT/BIC CODE: BIC ICRAIT3FIPO
Please send payment notification by fax to the number: +39.0577.942031, or by e-mail to info@lacappuccina.com (the booking only becomes binding on Hotel Relais La Cappuccina & Spa once the payment advice note has been received).
POSTAL ORDER
You can pay the deposit by postal order, in EURO, to the following address:
Hotel Relais Cappuccina & Spa
Loc. La Cappuccina, 46/a
53037 SAN GIMIGNANO (Siena)
Inviare la notifica di pagamento fax al numero 0577 942031 (la prenotazione diviene vincolante per la struttura solo al momento della ricezione di tale notifica).
Please send payment notification by fax to the number: +39.0577.942031,
or by e-mail to info@lacappuccina.com (the booking only becomes binding on Hotel Relais La Cappuccina & Spa once the payment advice note has been received).
CREDIT CARD BY FAX 
You can complete your reservation sending your credit card data via fax: fill
up the form and send it at the following fax number: 0577.942031, or by e-mail to info@lacappuccina.com.
PLACE OF JURISDICTION (LAW COURTS)
For whatever controversy which might arise relating to interpretation, execution
and/or to the finalisation of the booking contract to which the present conditions
are applied, in which a part Hotel Relais La Cappuccina & Spa, is legally responsible, will be exclusively the competence of
the local law courts of Siena.
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