GENERAL CONDITIONS

The request for availability isn't binding and doesn't act as a contract neither for the client nor for Relais La Cappuccina.

The booking request represents an order form and therefore binding for the client but not binding for Relais La Cappuccina, on whose part remains free not to accept the booking.

The booking confirmation of Relais La Cappuccina sent to the client is binding for both parties and establishes the drawing up of the booking contract with options.

If a deposit is requested or credit card details, the client must send these within the indicated time period to the direction of Relais La Cappuccina in order that the options are cleared and the booking is definitely confirmed.

At which point Relais La Cappuccina promises to send the client a confirmation e-mail.

The total booking must be confirmed by fax or by e-mail accepting the cancellation conditions of the establishment concerned.

TERMS AND CONDITIONS

CANCELLATION POLICY

* 30 days prior to arrival no cancellation fee will be charged

* from the 29th to the 15th day a cancellation fee of 30% will be charged

* from 14th to the 8th day a cancellation fee of 40% will be charged

* from the 7th to the 4th day a cancellation fee of 60% will be charged

* from the 3rd to the 01st day a cancellation fee of 80% will be charged

* for cancellation made within 24 hours before check in a 100%

PAYMENT

CREDIT TRANSFER

Advance payments can be made by credit transfer, in EURO, to the following bank account:

BANK: Banca di Monteriggioni di Credito Cooperativo Agenzia di Poggibonsi

ABI: 8673
CAB: 71940
C/C: 331667
CIN: G
IBAN: IT13 G086 7371 9400 0300 0331 667
SWIFT/BIC CODE: BIC ICRAIT3FIPO

Please send payment notification by fax to the number:+39.0577.942031 (the reservation is confirmed only when the Relais La Cappuccina receives the first advance payment)

POSTAL ORDER

You can pay the deposit by postal order, in EURO, to the following address:

Relais Cappuccina
Loc. La Cappuccina, 46/a
53037 SAN GIMIGNANO (Siena)

Inviare la notifica di pagamento fax al numero 0577 942031 (la prenotazione diviene vincolante per la struttura solo al momento della ricezione di tale notifica).

Please send payment notification by fax to the number:+39.0577.942031 (the reservation is confirmed only when the Relais La Cappuccina receives the first advance payment)

PLACE OF JURISDICTION (LAW COURTS)

For whatever controversy which might arise relating to interpretation, execution and/or to the finalisation of the booking contract to which the present conditions are applied, in which a part Relais La Cappuccina, is legally responsible, will be exclusively the competence of the local law courts of Siena.