This page describes the methods of management of the web-site referring to
the handling of personal details of the consumer who consults it.
It deals with an informative report which refers to article 13 of d.lgs. no.
196/2003. A legal protection code for personal data for those who consult and
use web services offered by this site, for the protection of personal details,
telematic access starting from the address: http://www.lacappuccina.com corresponding to the starting page of the official web site of
Hotel Relais La Cappuccina & Spa.
"THE OWNER" AND "RESPONSIBLE" FOR
Following consultation of this site, relative identified details or identified
persons can be dealt with.
The owner of their management is La Cappuccina S.r.l, who has an office in Loc. La Cappuccina 46/A,
53037 San Gimignano (SI) - Cod. Fisc. and VAT code 00569500523, .
The person responsible for their management is Mr. Renzo Agnorelli, who has an office in Loc. La Cappuccina, 46/A,
53037 San Gimignano (SI)
INFORMATION REGARDING SAFETY AND PRIVACY CONDITIONS
La Cappuccina S.r.l, owner of the management of data collected through the company's
web-site http://www.lacappuccina.com, deals with your personal data in a very confidential manner. The
same for requests regarding information, availability or bookings, in the end,
is able to offer a professional and efficient service. Information received
will not be given to third parties except that of our professional consultants
who work within the company. But will be used exclusively, with the aim of,
completing bookings and giving commercial information of Hotel Relais La Cappuccina & Spa.
In accordance with European legislation, Hotel Relais La Cappuccina & Spa keeping a tight security procedure with the handling of personal
data, to prevent the inaccurate use by the same, caused by eventual access of
Computer systems and the standard software proposed in functioning this web-site
acquire some personal details of which sending is implied, in the use of Internet
Dealing with information which isn't only collected to be associated with identified
persons. But also by those, whose interests through data processing and are
able to identify the user (consumer).
Under this category of information re-enter the IP addresses or the names of
the origin of computer used by user to connect with site. The identified addresses
(URI –Uniform Resource Identifier) requests time, the method used to impose
the request to the server, the size of file obtained on answer, the numbered
code which shows the state of the responding data of the server (good, fine,
error etc) and other relative parameters of the operative system and the computer
system environment of the user.
These details are only then used to obtain anonymous statistical information
on the web-site and to control its correct function. The details might be used
to confirm responsibility of damage to the site by hypothetical criminal acts.
DETAILS FURNISHED VOLUNTARILY BY USER
We are sending optional, clear and voluntary e-mails, to the addresses shown
on this site, which lead to successive acquisition of the user's address,
necessary in replying to the request, as well as other eventual personal details
completed by writer.
The treatment of the above-mentioned details needed to send commercial proposals
will only be used, and exclusively, with explicit informed approval of the interested
Specified informative summaries will be reported progressively and visualised
on the web-site page.
No personal details of the user will be kept intentionally by the web-site.
Cookies are not used for the transmission of information of personal nature,
neither the use of c.d. persistent cookies of any type, or rather users'
The use of c.d. cookies sessions (which are not completely memorised on the
user's computer and vanish with closure of the browser and are closely
confined to the determined transmitted session (made up of random numbers produced
by the server ) necessary to consent the secure exploration and efficiency of
The c.d. cookie sessions used in this web-site avoid getting on other technical
computer information potentially prejudice for the confidentiality of net-surfing
by the user and don't allow the acquisition of the user's personal
SENDING OF CREDIT CARD DETAILS AND SECURITY PROCEDURES
Your personal data and that of credit cards will be transmitted by fax or
on-line through a safe server, a safe and protected channel which boasts the
most advanced and modern technology, making it possible the coding of personal
data and that of credit cards. The method of coding used meets the "Secure
Socket Layer" (SSL) – technical security standards.
Your credit card details will be kept by Hotel Relais La Cappuccina & Spa in a secure manner until your arrival at the hotel. After which
this data will be destroyed.
VERICATION OF PERSONAL DATA
You have the right, whenever you want, to consult your personal data which
has been registered in our system. You can ask for your personal data by e-mail
from email@example.com. The subject (title) of your e-mail inserted should
read "request verification of my personal data".
In case your data isn't correct, it can be modified on your request.
You can ask Hotel Relais La Cappuccina & Spa for the removal of information which is connected to the data-base,
sending an e-mail to the address shown above.
For any suggestions or clarifications on security conditions, send an e-mail
to the above address: firstname.lastname@example.org.